Who Must Be Trained
All employees who handle hemp product sales must complete training before their first shift. This includes full-time, part-time, and seasonal employees. Managers must also complete training and keep records for all staff.
Age Verification Training
TABC requires all employees who sell age-restricted products to be trained on proper ID checking procedures. This includes acceptable ID types, how to identify fake IDs, and how to refuse sales to minors.
Product Knowledge Training
Employees must be able to identify compliant vs. non-compliant products, understand total THC requirements, and know how to read a Certificate of Analysis. Selling a non-compliant product is the retailer's liability.
Training Documentation
Retailers must maintain signed training acknowledgments and course completion certificates for every employee. Records must be kept on-site and available for DSHS and TABC inspection.
Refresher Training
When regulations change, employees must be updated on the new requirements. CannaLogIQ sends alerts when Texas regulations change and provides updated training content for your team.
Completion Certificates
Every employee who completes CannaLogIQ's Texas hemp compliance course receives a dated completion certificate. Certificates are stored in your account and can be printed or emailed to inspectors on demand.
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Frequently Asked Questions
Is employee training legally required for Texas hemp retailers?
Texas does not have a single statute mandating a specific training program for hemp retailers, but TABC requires all employees selling age-restricted products to be trained on age verification procedures. Additionally, DSHS expects retailers to demonstrate that employees understand product compliance requirements. Documented training is your best protection against penalties.
What topics should Texas hemp retail training cover?
Effective Texas hemp retail training should cover: (1) age verification procedures and acceptable ID types, (2) total THC requirements and how to read a COA, (3) label compliance requirements, (4) what to do if an inspector arrives, and (5) how to refuse a sale and document the refusal.
How do I document employee training for TABC and DSHS?
Maintain a training binder with: (1) a signed acknowledgment from each employee confirming they completed training, (2) course completion certificates, (3) the date of training, and (4) the topics covered. Keep this binder at the store and update it when employees complete refresher training.
What should I do when a new employee starts?
New employees should complete compliance training before their first shift handling hemp products. Have them complete CannaLogIQ's Texas hemp compliance course, sign a training acknowledgment, and add their completion certificate to your training binder.
How often should I retrain my employees?
Retrain employees when: (1) regulations change (CannaLogIQ will alert you), (2) an employee fails a compliance check, (3) an employee hasn't been trained in more than 12 months, or (4) you hire new staff. Annual refresher training is best practice.
