Privacy Policy

CannaLogIQ, LLC ("Company," "we," "us," or "our") operates the CannaLogIQplatform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. By using the Service, you consent to the practices described in this policy.

Information You Provide:

• Account registration information (name, email address, business name, state)
• Payment information (processed securely through Stripe — we do not store card numbers)
• Training progress, quiz responses, and course completion data
• Communications you send to us (support requests, feedback)

Information Collected Automatically:

• Log data (IP address, browser type, pages visited, time spent)
• Device information (operating system, device identifiers)
• Usage data (features used, courses accessed, search queries)
• Cookies and similar tracking technologies

We use the information we collect to:

• Provide, operate, and improve the Service
• Process payments and manage subscriptions
• Send training completion certificates and progress updates
• Send regulatory update alerts and compliance notifications
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve content and features
• Comply with legal obligations
• Detect and prevent fraud and abuse

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We share information with trusted third-party vendors who assist in operating our Service (payment processors, email providers, analytics services), subject to confidentiality agreements.
• Legal Requirements: We may disclose information if required by law, court order, or government authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Protection of Rights: We may disclose information to protect the rights, property, or safety of the Company, our users, or others.

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL), encrypted storage, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

We retain your information for as long as your account is active or as needed to provide the Service. Training records and completion certificates are retained for a minimum of 3 years to support audit documentation needs. You may request deletion of your account and personal data by contacting us at [email protected].

We use cookies and similar technologies to maintain session state, remember your preferences, and analyze Service usage. You can control cookie settings through your browser, but disabling cookies may affect Service functionality.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate personal information
• Request deletion of your personal information
• Opt out of marketing communications
• Data portability (receive your data in a structured format)

To exercise these rights, contact us at [email protected].

The Service is not directed to individuals under the age of 21. We do not knowingly collect personal information from anyone under 21. If we become aware that we have collected information from a person under 21, we will delete it immediately.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy and updating the "Last Updated" date. Your continued use of the Service after changes constitutes your acceptance.

For privacy-related questions or requests: